TM
Tshepo M

1 reviews | Active since Oct 2021

03 Apr 2024, 11:03

Closed savings and I keep receiving statements

I have lodge a complaint last to close the savings account that I don't use anymore.

You keep charging me service fees.

Close this ****** account

0
Replies (3)
Standard Bank
Standard Bank's reply03 Apr 2024, 11:18
Official
Good day Tshepo

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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TM
Tshepo M's update03 Apr 2024, 11:26
Reviewer Update
Noted. Will revert if I don't get any feedback or resolution.
Standard Bank
Standard Bank's reply03 Apr 2024, 11:39
Official
Good day

Our consultants will reach out to you before end of day.

Kind regards
Standard Bank Hello Peter Team
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