TM
Tshephiso M

1 reviews | Active since Mar 2015

23 Sept 2015, 11:43

Closed loan but still charged interest

Two weeks back i paid off my two loans and asked them to be closed! lo and behold yesterday i receive an email about interest i am supposed to pay on my \closed"loan!!! I wont pay it and i might as well switch banks! The bank never had to chase after me when payment time arrived so i am in no mood to chase after them for this!"""

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Replies (1)
Standard Bank
Standard Bank's reply25 Sept 2015, 09:13
Official
Hello TshephiFM,

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards

Complaint Resolution Centre
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