LB
Lulama B

1 reviews | Active since Aug 2018

23 Aug 2018, 14:58

Closed accounts must be opened

All accounts linked in my account are blocked without a tangeable reason because standard bank didn't call me and ask they listened to one side of the story and decided to close my account .

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Replies (2)
Standard Bank
Standard Bank's reply24 Aug 2018, 10:36
Official

Dear Lulama Bongwana

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply28 Aug 2018, 15:29
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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