Closed account still opened?
I closed my standard bank last year and out of curiousty i checked my app and noticed that im being billed for a monthly fee and an overdraft facility which i never had. I went in personally and closed this account. How is it still open? There was money which was deposited in to my closed account and no one ever called to notify me regarding this. Im not liable for these fees and i would like an answer as to why this account is still opened
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
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We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Please refer to the email sent to you earlier today, this matter has been addressed accordingly.
It is not our intention to cause you any inconvenience and we humbly apologise that your recent experience with us was not to your satisfaction.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Please refer to the email sent to you earlier today, this matter has been addressed accordingly.
It is not our intention to cause you any inconvenience and we humbly apologise that your recent experience with us was not to your satisfaction.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with Portia Majozi.
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with Portia Majozi.
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***