MM
Masixole Marepula-maneli
1 reviews | Active since Sept 2015
09 Apr 2024, 09:11
closed account still open.
in 2022 i think September i went to Somerset branch to close my account with you guys as I'm no longer employed.
the consultant told me to pay money on the account so that she can close the account and then she told me its closed.
jikijiki I'm getting an email that the account is open and I owe money like how come guys because I closed the account in 2022. funny how I am unemployed and will not pay a closed account that I am sure it was closed sorry shame.
please assist.
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Standard Bank's replyOfficial
09 Apr 2024, 09:42Dear Masixole
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Apr 2024, 09:42
Official
Dear Masixole
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***