BM
Bruce M

1 reviews | Active since Jun 2019

26 Jan 2023, 15:23

Closed account still on credit profile after over 10 years

Have a credit card account which was meant to be closed over 10 years ago showing on my credit profile as outstanding. I had the same issue over a year ago and they said it was closed. Now it is still an issue on my profile. #worstbankever if FNB didn't exist.

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Replies (1)
Standard Bank
Standard Bank's reply26 Jan 2023, 15:35
Official
Hi Brace

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
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