EV
Edmond V

1 reviews | Active since Oct 2009

25 May 2016, 07:51

Closed account handed over

<p>I had a standardbank cheque account on which I gave my private banker instruction to close. A few months later I received a phone call from Zinhle Zalekile that there are fees outstnding on the account. I sent her proof of all communication with my private bankier on the 7th of April and thought the matter closed when she did not respond. Today I got a phone call from an agency that my account was handed over. This is redicilous and I intend taing this up with the Banking Ombud. POOR service. With Standardbank you are just a number!!</p>

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Replies (1)
Standard Bank
Standard Bank's reply25 May 2016, 10:49
Official

Good day Edmond

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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