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Phuluso M

1 reviews | Active since Jul 2023

01 Nov 2023, 13:07

closed account

they just closed my account without letting me know or Saying anything no sms no nothing, which is totally unexpectable and poor customer service , please close my account Immediately so i can move to a new bank as i dont even have much. This is Complete bull**** see this Immediately

0
Replies (5)
Standard Bank
Standard Bank's reply01 Nov 2023, 13:20
Official
Dear Phuluso

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands.

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply01 Nov 2023, 14:32
Official
Hi Phuluso

Thank you our team will be in touch.

 Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply02 Nov 2023, 10:18
Official
Dear Phuluso 

Our team tried calling you to no avail.

Please confirm a convenient time we may contact you.

Looking forward to your response.

 Kindest regards
Standard Bank Hello Peter Team 
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PM
Phuluso M's update02 Nov 2023, 10:45
Reviewer Update
You can call at 1:00pm
Standard Bank
Standard Bank's reply02 Nov 2023, 11:40
Official
Good Day Phuluso 

We will ensure our consultants reach you.

Kind Regards
Standard Bank Hello Peter Team 
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