dT
daniel T

1 reviews | Active since Sept 2010

14 Mar 2016, 14:20

Closed account but still open!!!

Very dissapointed with the service that i am receiving from Standard Bank.<br> <br> I closed a Blue Bean credit card in 25 June 2014.<br> <br> I am in the process of buying a car (which i was approved for) and now its come up that i have a credit card in arrears.<br> Apparently a late transaction was put in November. No one from Standard Bank has ever gotten back to me.<br> <br> Now because of this I might loose the deal. I have spoken to card division and they confirmed in writing about the issue. Still i am sitting here waiting for the go ahead for the purchase of the car.<br> <br> I have been a customer with Standard Bank for a while and no they treat a person like this.<br> <br> <br> <br>

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Replies (1)
Standard Bank
Standard Bank's reply15 Mar 2016, 09:32
Official
Hello dteles81,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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