MB
Mare B

1 reviews | Active since Jun 2016

19 Jun 2016, 08:20

Closed account being charged

<p>I closed my standard bank account in October 2015 at vaal mall branch. I m now being phoned for changes on my account even though I closed my account and my card was cut up in the bank. Now I m being hand over due to standard bank neglected to do their job</p>

0
Replies (2)
Standard Bank
Standard Bank's reply20 Jun 2016, 12:03
Official

Good day Mare Balfour

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

********** (fax)

**********

Standard Bank
Standard Bank's reply21 Jun 2016, 06:49
Official

Good day Mare Balfour

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********