CM
Claudette M
1 reviews | Active since Feb 2012
21 Dec 2015, 08:07
Closed account
I closed all my standard bank accounts as I could not handle their shoddy service any longer. My daughter mistakenly bought a book on my kindle / amazon account before I changed the credit card details to my new banking details. The purchase went through. I then received a threatening sms from standard bank saying I was **********ly using a closed account / credit card. I have repeatedly tried to sort this out with standard bank, but all they tell me is that the account is closed and I have a zero balance. Who knows whether I will find out in the future that Standard Bank has now blacklisted me because of the R120 I owe them
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Replies (1)Standard Bank's replyOfficial
22 Dec 2015, 08:42Hello cam123,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply22 Dec 2015, 08:42
Official
Hello cam123,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
