AW
Alden W

1 reviews | Active since Sept 2012

13 May 2015, 11:20

CLOSED ACCOUNT

I had a Student Achiever account with Standard Bank which I closed March/April at Mooi River mall due to the horrible service I have received from Standard Bank. Now I get SMSs stating that my account is in overdraft and that I need to correct it?!?! According to the call center the account is apparently still active? I waited in line for hours to close the account, and now this happens? Apparently not even closing your account can stop the problems...<br> <br> Regards,<br> Alden van Wyk

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Replies (1)
Standard Bank
Standard Bank's reply18 May 2015, 17:39
Official
Hello aldenvw,

Thank you for bringing this matter to our attention.

Please note an investigation will be conducted and feedback will be provided accordingly.

Trust the above is in order.

Regards
Thabisile Nxumalo
Complaints Resolution Centre
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