1 reviews | Active since Sept 2013
Closed Account
Due to Standard Banks many years of professional bumbling and incompetence I decided enough was enough and decided to closed my savings and credit card accounts and moved to FNB. That was 20 August 2014. Now March 2015 I apply for vehicle finance with the accredited houses and can only get prime plus 6 due to a bad credit rating from ITC because they say I did not pay an amount on my credit card with Standard Bank.<br> <br> I'm cutting this story very very short as this has been going on for weeks. I finally managed to find out that after paying the settlement amount on my card and closing my credit card, Standard bank still charge me R11 service fee to which I never paid because I had closed my account. Standard Bank should have worked the service fee into the settlement amount!<br> <br> I'm still struggling to have this mark against my name removed so that I'm not seen as a \bad payer". I get push and pulled from pillar to post and everybody I speak to at Standard Bank have different turnaround times."""
We appreciate you allowing us the opportunity to address your concerns.
As per our email communication, your complaint has been addressed and resolved.
This matter will be closed on our side.
Regards
Thabisile Nxumalo
Complaints Resolution Centre
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We appreciate you allowing us the opportunity to address your concerns.
As per our email communication, your complaint has been addressed and resolved.
This matter will be closed on our side.
Regards
Thabisile Nxumalo
Complaints Resolution Centre
***
