1 reviews | Active since Dec 2015
Closed Account
SARS mistakenly paid my return to a closed cheque account, I've been up and down calling the call centre and going to the branch for a full week now and nobody knows what happened to the money. I'm grieving the loss of my grandmother and I'm hoping that this platform will make the bank help me quicker as I need those funds to help with funeral arrangements.
Dear Sibongiseni
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Sibongiseni
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***