Closed 2 accounts only one transfer received

Item: Standard Bank
Rating: 2
Author: Yolande P

Sms received in Nov for fica docs on kids accounts. When we went to branch early jan we were told accounts were closed in June. We then asked for funds to be returned to me. Only one of the accounts funds and not both returned... now what????

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

12 Jan 2016, 12:20

Hello YolandeP,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank's reply12 Jan 2016, 12:20

Official