GC
GIA C

1 reviews | Active since Jun 2022

05 Aug 2022, 12:13

Close your Standard Bank Accounts

It is with deep sadness that I will be closing all my accounts with Standard Bank after 15 years of banking with them and telling my friends and family to do the same. Two months and two ***** cases later Standard Bank still cannot tell me why no OTP numbers or notifications from Standard Bank were given to me after the R18 000 worth of ********** transactions were ****** right out of my account over a monthly basis. All Standard Bank can do for me is tell me that its my fault for not going onto my Standard Bank App and looking at my transactions. They also will not return the correct refund amount from the last 90 days of transactions with amounts to R4 000 but instead gave me R600. This bank has no care for its youth customers and quite frankly does not care to return the funds that I believed were safe at their bank. Watch out guys, at Standard Bank all ******* need is the numbers on your Standard Bank card to start removing funds from them. And don't try asking Standard Bank for your well-deserved money back because they will not give it to you!

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Replies (1)
Standard Bank
Standard Bank's reply05 Aug 2022, 12:34
Official
Dear Gia Catano, 

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team***