1 reviews | Active since Mar 2009
Close the account
I have requested numerous times to close my account. I DO NOT LIVE IN SOUTH AFRICA ANY MORE.<br> I have no income in South Africa AND I have NEVER app**** for an overdraft.<br> <br> I have authenticated myself via internet banking to request the account be closed via your secure message facility.<br> <br> The account is still not closed. You have not provided me with an overdraft facility so that you can charge me the monthly banking fees at a high interest rate.<br> How can you grant me a credit facility, I have no income there and it seems to be in contradiction of the CPA as well as the NCA since it is reckless lending.<br> <br> Close the account. If you insist on the outstanding banking fees to be paid, I am willing to pay that so that the exploitation can end.<br> Just get it sorted. Close the account! Is it that hard to get something right?
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
