close the acc of my late mom - and release funds

Item: Standard Bank
Rating: 1
Author: Pamella M

any feedback regarding documents that was submitted- your call centre has not called us yet

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

11 Feb 2021, 02:20

Hello

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
***

*** (fax)
***

Standard Bank's reply11 Feb 2021, 02:20

Official

Hello

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
***

*** (fax)
***

Pamella M's updateReviewer Update

12 Feb 2021, 14:30

how long does it take for your call centre to contact us. no one even called to xplain or give information-

Pamella M's update12 Feb 2021, 14:30

Reviewer Update

how long does it take for your call centre to contact us. no one even called to xplain or give information-