1 reviews | Active since Mar 2015
CLOSE MY ACCOUNT PLEASE!!!
I have requested standard bank to close my two accounts: under my ID ********** 001089
I app**** for a personal loan a few weeks ago, Standard Bank never even bothered to contact me back.
I requested all my accounts to be closed. Because of poor service
I just received a sms to save I need to deposit money to cover my service fees.
Why is the account still active?????
i am working and cannot go to a branch yet again.
phoned customer service yet again and the lady is just saying sorry its not her job and what do i want her to do i asked to be put through to a manager or complaints department
had to hung up as i was put on hold for 11minutes
ridiculous hey??????
Dear nadia
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear nadia
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***