JM
Joseph M
1 reviews | Active since Jul 2015
28 May 2025, 22:05
CLOSE MY ACCOUNT
I have called twice this morning wanting to close my account. And twice I was transferred to the retention department. They dont take calls. I held on the line for 15 mins.
I will not attempt to call standard bank as this cost me money and time already. What I need is for you to close my account ***. I have left enough funds to cover the monthly fees. Failure to close this account, fees accrued will be on your own account. Whatever change that is left transfer it to my puresave account to enable a successful closure of this account.
Please do not attempt to contact me for any reason whatsoever.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
28 May 2025, 22:13Dear Joseph B,
We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply28 May 2025, 22:13
Official
Dear Joseph B,
We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
29 May 2025, 12:10Thank you for reaching out to us.
Please note that we are currently unable to proceed with your request, as the necessary authentication has not yet been completed.
For your security, this process can only be conducted telephonically.
We attempted to contact you today but were unfortunately unsuccessful. Kindly provide us with a suitable time for us to reach you.
Please be advised that we are unable to share any feedback or updates until the authentication process has been successfully completed.
We appreciate your understanding and look forward to assisting you further.
Kindest regards,
Standard Bank Hello Peter Team
***
Please note that we are currently unable to proceed with your request, as the necessary authentication has not yet been completed.
For your security, this process can only be conducted telephonically.
We attempted to contact you today but were unfortunately unsuccessful. Kindly provide us with a suitable time for us to reach you.
Please be advised that we are unable to share any feedback or updates until the authentication process has been successfully completed.
We appreciate your understanding and look forward to assisting you further.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply29 May 2025, 12:10
Official
Thank you for reaching out to us.
Please note that we are currently unable to proceed with your request, as the necessary authentication has not yet been completed.
For your security, this process can only be conducted telephonically.
We attempted to contact you today but were unfortunately unsuccessful. Kindly provide us with a suitable time for us to reach you.
Please be advised that we are unable to share any feedback or updates until the authentication process has been successfully completed.
We appreciate your understanding and look forward to assisting you further.
Kindest regards,
Standard Bank Hello Peter Team
***
Please note that we are currently unable to proceed with your request, as the necessary authentication has not yet been completed.
For your security, this process can only be conducted telephonically.
We attempted to contact you today but were unfortunately unsuccessful. Kindly provide us with a suitable time for us to reach you.
Please be advised that we are unable to share any feedback or updates until the authentication process has been successfully completed.
We appreciate your understanding and look forward to assisting you further.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
30 May 2025, 09:19Dear Joseph B,
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply30 May 2025, 09:19
Official
Dear Joseph B,
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***