Close down Standard Bank Insurance

Up to today the claim has not been settled.I have been phoning so many times that its actually becoming a joke.I've phone for the claim on the Monday morning at 8 and Apollos only came out the Tuesday late morning,only to notify us that is a geyser that is damaged.We were under the impression it must be from the rain,seeing that it had been raining so much.I had to phone Standard Bank back and inform them that it's the geyser and they send the person,only on the Wednesday.So if Apollos went out the Monday,maybe the room would not have so much damage.Then Apollos said they will go back Saturday to put the ceiling in.He made arrangements with the Day Care Manager,only not to show.Then that same week we had serious rains in Richards Bay the Friday,most places flooded and it was just insane.Then I phoned Standard bank informing them that the weather was so bad and that another room is leaking.Then Apollos came out, I spoke to Apolos and told him the way his working is not acceptable and he needs to get his work sorted out, because the claim he did Claim 2014 is starting to show it was not done properly. The tile did move during the rain and apolos just moved it back