Clients are not valued any more.

Twice in 1 month I have lost R300 from my account charged as for not having funds in my account something that's not even true. When it happened the first time I emailed and someone decided to say ehat they wanted no one addressed my problem. Just now I've just lost money. I'm sick and tired. I'm closing this account. They don't answer their calls I have called several time this month and held the phone for over an hour waiting to be assisted.