Client of Standard bank or just a title?

I am a new client to Standard Bank, about 6 months or so. In this past few months, I have faced more problems at Standard bank than anywhere else. Poor service, waited at a branch to talk to the manager, this was 5 days ago, and still have not spoken to the manager. Been given the run around by the branch. Branch gave me incomplete information, and made me keep running to the Branch every two weeks. The call centre tells me one thing, the branch the exact opposite thing.<br> Sent an email to Standard Bank to complain and seek assistance, and NOTHING STILL. Need to change banks and let everybody know, It is Not Simpler, Not Better and Definitely NOT Faster