1 reviews | Active since May 2016

27 May 2016, 07:11

Client confidentiality not a priority

<p>For over 2 years Standard Bank has been sending me statements for an account that does not belong to me. I have been trying to get them to stop since I received the first one but I can't seem to find even one competent person working there.</p> <p> </p> <p>Not only is this annoying that I receive statments that are not mine but its also a gross breach of client confidentiality and the fact that after 2 years this issue is still dragging on is absolutely uncceptable. </p> <p> </p> <p>I will never be a Standard Bank customer. You'd think after the massive hack and clients money being ****** that they'd at least try and safeguard there clients confidentiality going forward. </p>

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Replies (1)
Standard Bank
Standard Bank's reply27 May 2016, 11:24
Official

Good day Moosa Hassim

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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