TL
Tashreeq L

1 reviews | Active since Dec 2015

04 May 2021, 14:27

Clearwater Mall Branch is the best by far!

Standard Bank Clearwater Mall is the meaning of customer service. The friendly helping service by a lady named Jabu led the pleasant experience. Although it took quite long, it was a good experience due the great service.

Jabu made sure she knew why I was there, explained in detail all necessary details and gave accurate and adequate advice on the way forward. Once I was pointed in the right direction, she made sure I was taken care of by Bulelwa and made sure I would be taken care of thereafter.

Bulelwa went out of her way to assist me. Even though a previous account stood in my way in the past, she and the team made sure I was able to succeed this time around. Bulelwa made sure everything was sorted before I left her desk.

Great service. Keep it up guys!

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Replies (1)
Standard Bank
Standard Bank's reply05 May 2021, 02:45
Official
Hello Tashreeq
 
Thank you for your posting. 
 
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated. 
 
We are delighted to hear of your wonderful experience. 
 
Kind regards 
 
Complaint Resolution Centre
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