Clearly don't want there money and would rather threaten people than help people

Ah, where do I start... Standard Bank is 100% the worst bank that ever did bank. I message them last week to ask for an account number, as the one I have is not working and I can not find anything in email on it. It is also not linked on my profile, because even after asking a million times, this has not been done.. Who knows why, don't even think standard bank knows why. Anyway, I ask because I would like to pay, but my payments keep bouncing and now they threatening me with all sorts of things. Till today, a week later, I have not had any feedback. I mean, seriously. Bunch of ridiculous clowns if you ask me. I, for one, would be embarrassed to work there.