CM
Constance M

1 reviews | Active since Jun 2022

02 Aug 2023, 05:31

Clearing period

The clearing period for standard bank is ridiculous. Transferred fund's on Saturday, today is Wednesday & I'm still waiting. No ways

0
Replies (3)
Standard Bank
Standard Bank's reply02 Aug 2023, 07:47
Official
Good Day Constance  

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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CM
Constance M's update03 Aug 2023, 06:21
Reviewer Update
Sadly today is the 4th working day, still nothing. Please contact me. Does this mean that all your clients must select immediate payment & incur R45 charges when they send money?
Standard Bank
Standard Bank's reply03 Aug 2023, 07:19
Official
Good Day Constance 

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience. 

Thank you.

Kindest regards 
Standard Bank Hello Peter Team 
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