1 reviews | Active since Apr 2013
Clearing of funds in Current Account
I had opened up a current account on the 19/11/2015 and that my past 3 Salaries have not been cleared by the Bank, I had to always make my way to the back and have my funds cleared,and into my account, this was and still is time consuming because i have to take time from work and again a waste of petrol, this also has an stressful effect on me because every time i am being assisted they don't know why my funds are not available immediately into my account and that this has caused all my debit orders to bounce and that Is a huge risk as these are My Life, funeral, car etc, Insurances policies.<br> <br> I am truly not happy and did not expect this kind of a bad experience from Standard Bank. I am trying to build a credit record for myself they are not helping one bit at all, and now this is all happening which has a negative effect on my name again, I am currently getting calls,smses emails from the service providers that they are not paid and again I am being charged by the bank this is totally not right i would rather close this Account and go else where.<br> <br> I Truly need to get clarity on what is happening to my account.<br> <br> kind regards<br> Marcia
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
