lM
linda M

1 reviews | Active since Sept 2014

20 Feb 2018, 18:34

Clearance time

I must say standard bank in this day and age seems to be the only bank where it takes 24hours for funds from another standard bank to reflect.I really think you should up your game as this is so inconvenient in times of emergencies

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Replies (2)
Standard Bank
Standard Bank's reply21 Feb 2018, 05:15
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
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*** (fax)
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Best regards,

Standard Bank
Standard Bank's reply03 Mar 2018, 09:35
Official

Thank you for posting your comments.

An email was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.

Kind regards

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Best regards,