SC
Steve C

1 reviews | Active since Mar 2009

19 Oct 2015, 15:07

Clearance of cheques

I'm really upset regarding Standard Banks new policy regarding cheque clearance.<br> <br> For 15 Years I've been able to deposit a cheque in the machine or at the teller and it has always been immediately cleared.<br> <br> Now with the new policy they withhold the money to wait to clear or I have to pay R100 per cheque.<br> <br> This is not on . I cannot operate my business in this manner.<br> <br>

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Replies (1)
Standard Bank
Standard Bank's reply20 Oct 2015, 10:02
Official
Hello steco,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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