Clear communication

10 April 2015 - I was offered the opportunity to reduce my overdraft with a minimum amount of R1500 per month.<br> 13 April - I accepted the offer and said I would pay R2000 per month. I received no communication from Fareed so I assumed everything was in place.<br> 16 April - I deposited R2000 into my account but could not access it?<br> 20 April - I phoned Fareed and asked for an e-mail confirming the agreement. I received an e-mail stating that my overdraft limit is R84256 as agreed with Sunet.<br> 22 April - I requested that the reduction amount be dropped to the minimum of R1500.<br> 23 April - Fareed says that he will ask Credit to advise.<br> 24 April - I receive an sms stating that I am over my overdraft limit? I deposit R4000 but I cannot access it even though my overdraft balance is R80000?<br> 28 April - I phone Private Banking. Sunet Kruger sets up a meeting for me with Fareed. Fareed is very surprised to see me? I complete documentation for debt consolidation.<br> 1st week in May - my debit orders are reversed? What is my overdraft limit?