WV
Wilfried V
1 reviews | Active since Mar 2012
13 Aug 2018, 14:46
Clear a cheque
Got two cheques that i debited into my account. I paid R230 to have them released immediately. 5 days later and the money is still not available. Pathetic
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
13 Aug 2018, 15:18Dear Wilfried
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Best regards,
Standard Bank's reply13 Aug 2018, 15:18
Official
Dear Wilfried
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's replyOfficial
15 Aug 2018, 09:50Dear Wilfried
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
Standard Bank's reply15 Aug 2018, 09:50
Official
Dear Wilfried
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
Standard Bank's replyOfficial
16 Aug 2018, 09:54Dear Wilfried
Thank you once again for posting your comments.
I refer to our email correspondence with each other and would like to once again apologise for the inconvenience this matter has caused you.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
Standard Bank's reply16 Aug 2018, 09:54
Official
Dear Wilfried
Thank you once again for posting your comments.
I refer to our email correspondence with each other and would like to once again apologise for the inconvenience this matter has caused you.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,