ZD
Zain D

1 reviews | Active since Mar 2009

09 Dec 2015, 11:25

Claims Process

Spoke to Seipati Mathibe @ 08:30 on 08/12/2015 who then advised that her manager Alpheus Thebeile will call me back within the hour and did not call me back . called again @ 11:00 & spoke to Pheto who then again advised that the manager Margeret will call me back & still did not call .<br> Spoke to Crisha Davenarain who asks me to hold for her without me even answering her puts me on hold for more than 10 min , twice ! the first time I gave her my ID number she comes back 10 mins later saying that I should give my id number again . so what was she doing to 10 mins if she did not even take my ID ?<br> <br> Crisha then advised that she will be calling me back with still awaiting her call as well .<br> <br> Standard bank contractors deliver very poor services . After 2 weeks I finally have hot water but now I am sitting with the resultant damages of the burst geyser and the plumbers poor workmanship , huge hole in my ceiling and old geyser still stuck in my ceiling ? and still standard bank claims department still not assisting .<br>

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