EB
Elize B
1 reviews | Active since Oct 2017
06 May 2019, 14:35
Claims department
After logging a claim with the insurance for a burst geyser, the plumber was send to my house. The plumber confirmed that the burst geyser is still under warranty and they will contact the manufacturer. I have been emailing and phoning the manufacturer and Standard bank. The answer is always the same. Someone will get back to you. Untill now, no one is getting back to me.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
07 May 2019, 08:34Hi Elize
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
SBISComplaints, <***>
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
SBISComplaints, <***>
Standard Bank's reply07 May 2019, 08:34
Official
Hi Elize
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
SBISComplaints, <***>
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
SBISComplaints, <***>
EB
Elize B's updateReviewer Update
09 May 2019, 10:582 Days later still nothing.
I wonder how long is as soon as possible...
EB
Elize B's update09 May 2019, 10:58
Reviewer Update
2 Days later still nothing.
I wonder how long is as soon as possible...
EB
Elize B's updateReviewer Update
10 May 2019, 11:01They actually asked for my claim number. 24 Hours later they still doing nothing about it...
EB
Elize B's update10 May 2019, 11:01
Reviewer Update
They actually asked for my claim number. 24 Hours later they still doing nothing about it...