BM
Boipuso M
1 reviews | Active since Jan 2020
07 Jan 2020, 16:35
Claim rewuest
I Mr Boipuso Matlhake client to Standard Bank Car Insurance, on the 28thDecember 2019 I lost my vehicle's keys and never knew what to do. On the 6 Jan 2020 I called standard bank insurance company and the response waswui k and welcoming, the consultant who assisted me was so accurate, shorthand sweet towards my claim. Miss Phumeza is really professional her telephone etiquette was up to the par. As she assisted me accordingly. She even kept me updated till the last admin process was completed. She was so kind and helpful and her quick respo ses was so amazing. She is really that caliber we really need. Keep it up my sister
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Replies (1)Standard Bank's replyOfficial
08 Jan 2020, 21:35Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply08 Jan 2020, 21:35
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
