Claim Open for 4 months and received no feedback

Item: Standard Bank
Rating: 2
Author: Grant P

This claim has been open for 4 months, no one gets back to me, I have to chase you guys up. This is unacceptable as the claim has been open for 4 months. how be your own standards and work flow right do you allow this ??? <br> Either pay my claim out (for all the damages incurred) or I will my business elsewhere.<br>

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

30 Apr 2015, 13:36

Hello grant147,

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply30 Apr 2015, 13:36

Official