Claim not paid

Following on yet another crime in our beloved country I was dispossessed of my gold chain which I had around my neck. Even though I had this chain specified under the all risk section of the policy for many years and was paying an additional premium for this listed item, Standard Insurance chose to not settle my claim. This was after requesting that I obtain a copy of the case document from SAPS, which was duly done despite the inconvenience.As a client of Standard Bank, Standard Insurance Brokers as well as having several bank accounts with Standard Bank for more than 30 years, I have come to the conclusion that loyalty to an institution like Standard Bank simply does not pay.<br> <br> My monthly insurance premiums for my household and car insurance is more than R1800 per month. My case above indicates that Standard Insurance are prepared to lose such a client for a mere claim of under R5000. This logic and lack of business sense leaves me flabbergasted and now I understand why Standard are rated so lowly in consumer polls. It is my intention to find another insurer as soon as possible. <br> <br>