Claim not complete and not even bothered to get back to me.

I am done trying to call Standard Bank and wasting at least 30 mins or more on hold waiting for someone to help me. I have done an insurance claim in January for leaking pipes, if you need the claim number, phone me. I have still not heard anything back for the quote on the cupboards. I have spoking to Lungile Sithole and Palesa Molebatsi and another guy cant remember his name. I have followed up on this claim several times, and sent emails with no feedback. The only thing i get told is that they are waiting for the auditors. Absolute hogwash. If you are to scared to follow up with Auditors, then put them onto me so i can give them a few choice words of advice.

I want this sorted out tomorrow. No later. I am done being the nice guy now.