Claim

<p>My garage door was blown off by the wind one evening and Standard bank sent there accessor out to come and see what happened. The following day after 1 i decided to contact STD Bank because no one had given me feedback and my door at home is hanging i have 3 small kids that play in the garage and my concern is what if this door decides to cave in on them. </p> <p>The lady politely tells me oh we only received the report this morning and they cannot process it because it's wear and tear and the door looks like i fixed it up already. we purch****d the house like that and they sent people to access the house and did they miss the garage door by accident so now that we there its now our problem. We pay so much for insurance and all they can say is sorry and oh oops. Not even an apology for not getting back to me so i must sit in an unsafe area and wait on them and pay insurance fees. i shall be moving my house insurance to another more professional company that will be able to help us.</p>