CLAIM 15/052981

My motorised gates were struggling to close, This happened a few times and with me having to oil the wheels and gear wheel. I phoned Standard Bank on 20the July, 2015 to enquire if my house insurance would cover<br> what was wrong with the motor. They said only if hit by lightning or ****** but that they would send out S & L Security to assess the problem. I asked S & L Security to come at 4 as no one is at home till then and I couldn't leave work because of an audit. I was told 2 days later last week that 4pm is after hours and that they had requested Standard Bank to appoint another contractor. When I phoned Standard Bank about this, they said that S & L Security had not informed them about this and that they would speak to them and phone me back. It is now the 28th July, 2015 and no phone call back. I phoned them yesterday to tell them to close the SO CALLED CLAIM!<br> <br> My daughter's friend fixed the problem for me. 1 week of the gate not been able to close the gate properly and me being a single mother, this is not on. Every day houses are getting burgled and cars getting ******.<br> This is the attitude that the bank takes toward me after having an account with them for 15 year