Circus ******s

My wife sent through an instruction to the Standard Bank Home Loans division advising them of a change in banking details as well as an instruction to switch the relevant debit order accordingly, to an new banking institution. As per telephonic instruction the details for the change was faxed through on the 18th July 2015, along with a letter from the new bank advising Standard Bank to switch the debit order, as per received sms we were advised that the change was successful. <br> However Standard have not only debited the wrong bank account, but also the wrong bank. As a result I have been charged for insufficient funds, because the circus ******s in the home loans division have no clue what they are doing. I have now got a bad credit rating with Standard Bank.<br> <br> I have now had enough of this incompetence, I expect to have this matter sorted out as soon as possible. <br> <br> <br> <br>