Circus has come to Standard Bank

Contacting your home loans department is a joke. It is as bad as calling home affairs or the licensing department!

I called and spoke to one of your clowns, Carmen. After giving her my account number and doing a security check, she tells me she has to transfer me as she cannot help me. Obviously this clown in your circus doesn't know how to transfer me as she keeps pressing buttons while I'm on the other end of the line. Maybe the ring leader of the circus or one of the other clowns who knows more than her, came to her aid and eventually transferred me to a line that rings & rings & rings & rings and eventually cuts me off!! I wanted to speak to someone in the arrears department about a question that needs answering but it's like pulling teeth BUT let me not make a bond payment and there are emails and calls and sms coming in thick and fast from your circus!!!

I can't wait to sell my house because I will be taking all my accounts away from SBSA, I have been with your circus for more than 20 years and have become tired of your show!!!