OW
Olivia W
1 reviews | Active since Dec 2016
02 Dec 2021, 14:44
Chronic Incompetence of Standard Bank
Waited almost 2 months for a replacement card. had to deal with blatant, *********** Standard Bank employees who couldn't even arrange replacement. Hence two month wait. Definitely looking at moving my business to First National Bank.
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Standard Bank's replyOfficial
02 Dec 2021, 15:33Dear Olivia W
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply02 Dec 2021, 15:33
Official
Dear Olivia W
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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