Christmas spoiled by standard bank
So recently there was ***** on my bank account and standard bank alerted me regarding this however they advised me that i will keep my same account but they just going to issue me with a new card and that i need to go and collect it at a branch convenient to me. However everytime im picking up charges on my account eg. Honouring fee which i never ever heard about and i have now been sitting without a bank card through christmas and my family cannot even send me money due to what has happened and standard bank imagine u cant use your own money for Christmas...
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Standard Bank's replyOfficial
30 Dec 2019, 08:31Dear Mustaqeem Mousie Parker
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Standard Bank's reply30 Dec 2019, 08:31
Official
Dear Mustaqeem Mousie Parker
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Standard Bank's replyOfficial
07 Jan 2020, 13:54Dear Mustaqeem Mousie Parker
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply07 Jan 2020, 13:54
Official
Dear Mustaqeem Mousie Parker
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***