SN
Sam N
1 reviews | Active since May 2017
13 Sept 2024, 14:06
Choose another bank to bank with
finally got my card today after waiting a whole month for a garage card to be delivered,and standard bank issued the wrong card.I will rather go in and collect the card,I cannot understahd how they can get it wrong when I have a personal banker ,Im basically giving them the solution to my problem (after going into a branch and speaking to a consultant)what pathetic service they offer.Do yourself a favour and move banks ,What a waste of time and energy.
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Standard Bank's replyOfficial
13 Sept 2024, 14:09Hi Sam
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Sept 2024, 14:09
Official
Hi Sam
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***