Cheque Card Problems

<p>I had a cheque card that doesn't work with my account. Originally I had a secondary card on my wife's prestige account, then when I moved over to Standard Bank and got my own prestige account I was told I can't have two cheque cards, so they didn't order a new card, but instead took my secondary card and put my account as the main account. Needless to say it didn't work, every time I would swipe it would deduct from my wife's account. So after 3 or so years of this I decided to resolve it this week and went to Walmer park branch, after no joy from my prestige banker Clayton Samuels(Never responds to emails). In the branch they decided to no now completely delink my wife's account completely on the card and just leave my account on there. This lead to me being declined at a merchant and subsequently when I tried to withdraw to pay the merchant my card was then retained. I went back to the branch who decided to order me a new card, but Card Division advised that the card would still come pre loaded with my wife's account and not mine and that they would order the card, but we should log a call with Group IT, which the branch did. Today I go collect my card and I'm told the card was sent to Jabulani Mall and we had requested it to be sent to Walmer Park. We call card division who has now cancelled the card and ordered a new one again, but still advises that the card will still come pre loaded with my wife's account. This is really frustrating, I've already gone a week with no access to my bank account</p>