Cheque card not delivered and no notifications

I have been patient with standard bank for far too long, first there was an issue with my EAP limit on our new business account, I had to visit their offices a number of times and it cost me business since I had to make EFT for hosting. I opened my new business account on the 9th of March 2015, when I opened the account we also did the Cheque card application, about 2 weeks or so ago, I went to the bank, then my business banker said there was an issue with my FICA but she will send the application at that moment (I never received any FICA sms regarding this business account till this day), yesterday I went to the bank again at the enquiries the guy told me the card is not even showing up on the system meaning the order didn't go through. I need to lease a server from abroad, now I can not do that, I will have to settle for something of less quality at a rediculous price. I also called the call centre a number of weeks ago to activate my cellphone banking for this business and link it to my number by removing the link of my old account to my number but still no luck...Lastly I have stopped receiving sms notifications when money leaves or enters my account, amount above R100