Cheque card missing in action

<p>My cheque card expiry date - 06.17. I received a sms to collect my card in Braamfontein. My account was opened in Liberty Centre Braamfontein in 2001. On the 24th of May 2017 I went to the Liberty Centre Braamfontein to collect my card. I was advised that the card is at the Braamfontein branch and can not be delivered at the Liberty Centre. I phoned ********** 000, REF: ********** 608 and was advised that I will have the card in 5 working days. Today I went to the Liberty Centre branch and was told the card is still at the Braamfontein branch. I phoned ********** 600, REF: ********** 657 and was told the card will be delivered by Monday - 05.06.17. This service is unacceptable! First the card was delivered at the WRONG branch and secondly NOTHING has been done from the 24th of May untill today.... I want my card delivered tomorrow - 02.06.17, latest 12h00 at the Liberty Centre branch please. Tracy, the team leader promised to prioritise the matter but this is not good enough!</p>