cheque card issue

<p>i really dont understand why i have to wait almost two months for my cheque card i have opened a cheque account in january 05/01/2017 at germiston president street branch when the application was initially done the card was never ordered after the account was intially opened was told will get my cheque after my salary has deposited i waited till the 25t of january 2016 i went to the branch only to be given a blue debit card to use and also was told again will get my cheque after three months after realising the information went to the golden wal branch and asked about the process of the cheque they told me my card was supposed to ordered intially when the application and it takes 7 days waiting period they told me to go back to president street branch where the application for the card was done on the 02/02/2017 I went bacl last week Friday to check the card was advised no card has been done must phone the call centre, I phoned the call centre and I was advised unfortunately since its my first card the branch needs to issue it they wont be able to anything is this really just to request for a simple card in the future it makes me wonder am I banking with correct company is this fair as am tired of going to the branch account number ********** 57 Sifiso mntungwa ********** 639085 email address ********** <p> </p>