ZT
Zikhona T

1 reviews | Active since Sept 2022

10 Dec 2022, 17:51

Cheque card is expensive

Unknowngly I opened standard bank cheque card to be honest I'm not happy with the deductions, I went to the branch ask them to close it for me they told me cheque card cannot be closed cos it connected to my account. I don't want it I'm pushing my small business through my account and the little money I make gets deducted just like now when someone send money R73 will be deducted it's not fair I'm unemployed. Please help

0
Replies (2)
Standard Bank
Standard Bank's reply11 Dec 2022, 08:40
Official
Dear Zikhona

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, Standard Bank Hello Peter Team *** 
Standard Bank
Standard Bank's reply12 Dec 2022, 14:04
Official
Hello Zikhona

We appreciate your enabling us to refer the issue.

Please click the link below to view the mymo account's terms of service. Our product team has verified that there have been no overcharges on your account.

https://www.standardbank.co.za/static file/South%20Africa/PDF/Personal%20Pricing/2022/MyMo Account Pricing Guide 2022.pdf

If you decide to close your account, you can do so by going to one of our locations. However, the monthly charge will still apply while the account is still open.

Regards
Hello Peter Team